Go figure

The insurance company denied my claim. That was expected. The appraiser says the ruptured cooling unit in my refrigerator has nothing to do with the violent trip over the railroad tracks that broke a bunch of Susan’s nick knacks inside the coach. Even Dometic says it could happen. He said it was normal ware and tare. I called him and told him why I think he is wrong and that I am appealing his decision. He agreed to give the adjuster a call but wasn’t specific on what he was going to say. Meanwhile I told the adjuster I wish to appeal the decision and he transferred me to his supervisor…voice mail of course. So I am still stuck on square 1, waiting for phone calls.