It came time for an oil change on our Saturn and since there is no Saturn dealer in Havasu and we are traveling I scoped one out in route. I found one in Ontario where we are right now and since we had a day to kill before NASCAR I zipped it over to Saturn of Ontario. Now I usually spend about $50 for a synthetic oil change at the Saturn dealers. This is not really a bad price since the price of Synthetic oil has reached $5 a quart. It would cost me around $35 to do it myself so for an extra $15 I will let them do it. They also give everything a good check over and top off fluids, which I probably wouldn’t do. Anyway, the upsetting part is they handed me a quote before the job for $82. I questioned the amount and they said that is what they charge for Synthetic. I was ready to decline but it needed doing. However after the job was done the bill came to $53. What was the $82 estimate for anyway? You would think they should know what it cost to do an oil change on their own brand. There should be no estimate and just a set price. In fact the other dealers I have gone to have a set price posted and that is what you pay. They almost lost my business over this.
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